DELIVERY & SHIPPING
UK – Royal Mail
- Standard Shipping (usually 3-5 working days) – Free for UK orders
- Tracked & Signed (usually 1-2 working day) £5.00
INTERNATIONAL – Royal Mail International
- Standard (Europe 3-5 working days, worldwide 5-7 working days) £10
We do try our best to meet the delivery timescales that we quote, but occasionally a parcel can be late due to reasons that are out of our control.
For international orders there may be customs charges. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
Once your order has been shipped, you will receive an email with the relevant tracking information for you to track the progress of your parcel. Some orders will be sent without tracking information, but should be delivered within 1-2 days.
If your order has not arrived by the estimated delivery date, we’re here to help. Please allow the recommended time for delivery to pass and then check the tracking details that have been emailed to you. If you still cannot locate your package then please send us a message stating your order number and we’ll do our best to locate your parcel straightaway. If it can’t be found, we’ll arrange a replacement or refund for you.