TERMS & CONDITIONS

General Information

Your contract for purchases made through www.xinx.co.uk is with V1P Apparel Limited and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale.

You warrant that all details you provide to www.xinx.co.uk for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

You agree that e-mail can be used as a method of communicating with you. During the registration process, you must enter a valid e-mail address as a user name and choose a password.

You are responsible for all actions taken under that username and password. 

It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will have their details passed onto the Police.

XINX reserves the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:

  • you fail to make payment to us when due.
  • you breach any of our terms and conditions.
  • when requested by us to do so, you fail to provide within a reasonable time frame, sufficient information – to enable us to determine the accuracy and validity of any information supplied by you, or your identity.
  • we suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on www.xinx.co.uk
Placing an Order

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these terms, then you should contact our Customer Services team before placing an order with us by email at [email protected] or by post using the address given below.
By placing an order via this website you are making an offer to XINX to purchase the goods detailed in your order upon the terms described in your order.

Prices and availability of goods are subject to change without notice. All prices include sales tax. A delivery charge will be added to your order value where appropriate, please refer to the Delivery information.

Your credit/debit card will be authorized when your order is placed and processed. We will not charge your credit card until the point of dispatch of the goods; therefore no contract for the sale of any product will exist between you and XINX until we accept your order by dispatching the product to you. When this happens we will confirm the acceptance by sending you an email.

You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.

Website Information

We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, sometimes certain items from our collections are more popular than our forecasts had predicted. In cases such as these, availability of an item may be low or it may become out of stock and we will try our best to offer alternatives.

In rare occasions, the availability of a product may be misrepresented on the website. When we process your order, we will inform you by email if any products you order turn out to be unavailable and where possible inform you when they will become available. If, however, we are unable to locate your item, we will offer you an alternative.

All dates quoted for delivery are estimated delivery dates only and may be subject to change and we can accept no liability for any loss or damage, charges or expenses (whether direct or indirect) for delivery at any time other than the estimated date for delivery. We aim to dispatch all orders that are in stock within 2 working days. Please however allow 5 working days for delivery. If any item cannot be delivered within this time we will inform you of the reason for delay, along with a proposed delivery date. XINX will do it’s best to ensure the accuracy of all the information within this website and blog, however we shall not be liable for any damages of any kind resulting from the use of www.xinx.co.uk.

Every care has been taken to ensure that the description and specification of our products shown on the website are correct. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software.

Delivery

We aim to despatch Standard Delivery orders within 3-5 working days (Mon-Fri excluding public holidays) of your order being placed. All parcels require a signature on delivery.
Our Next Day service is available for UK mainland addresses and for goods that are in stock at time of ordering. Orders placed before 2pm on a working day (Mon-Fri, excluding public holidays) will be delivered on the next working day. Orders placed at other times (e.g. weekend, public holiday) will be despatched on the next working day and delivered the working day after. All parcels require a signature on delivery.
Goods will be sent to the address given by you in your order. If your delivery address is outside of the UK, you may be subject to import duties and taxes which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.

Payment

We accept online payment in a secure environment by credit or debit card. We currently accept Mastercard, Visa, Delta, Maestro, Solo and American Express. All prices quoted on this website are shown in pounds sterling (£), are accurate at the time of publication, and where appropriate are inclusive of UK sales tax (VAT) at the current rate. For customers outside the EU, the VAT amount will be deducted in your basket total.

Cancellation and Returns

You may cancel your order (once accepted by us) for any reason up to the point of dispatch. If you do cancel the contract within this time, any payments made by you will be refunded in full within 30 days.

In each order you will receive a returns form, if you are not completely satisfied with your purchase you can return it to us in its original condition, for a refund or exchange.

We are able to offer a refund on any full price items returned to us within 14 days of receipt of order, with proof of purchase, in perfect condition, in the original packaging and with the labels still attached. Perfect condition means that the item is unworn, unused and free from any marks.

Please note sale purchases are final.

Please remember that the goods are your responsibility until they reach us and the postal costs for returned goods are the customer’s responsibility. XINX will not issue refunds for goods that do not arrive or arrive damaged so be sure to get proof of posting. We recommend you return your package via a secure and reliable postal service. The product you return must be in new, unused and unworn condition with all the original packaging and garment tags still attached.

Liability

We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services. We may modify these Conditions at any time by posting the Conditions on our website.

While XINX uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and XINX will not be responsible for any errors or omissions or for the results arising from the use of such information.

While XINX takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

XINX will not be responsible or liable for your use of any other websites which you may access via links within this website. XINX does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with XINX.

The entire liability of XINX under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
XINX will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

XINX may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of XINX.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

Copyright

All rights, including copyright, in the content of the www.xinx.co.uk web pages are owned or controlled by XINX. In accessing www.xinx.co.uk web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.xinx.co.uk web pages for any other purpose whatsoever without the prior written permission of XINX.

Third Party Information

We can not be held responsible for material displayed on third party websites or any other written material. The only prices that apply for XINX products are those stated on the XINX material.

Law

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

Company Details

XINX is the trading name of V1P Apparel Limited.
Company number: 08693109

The registered office is:
Unit 5, The Warren,
East Goscote,
Leicester,
LE7 3XA.